Choosing a moving company is critical in every moving process. You want to be guaranteed that you are getting the best services available! However, the most common problem is that people move on average only 2-3 times in their life.
That is nowhere near enough experience to know what to look for in a moving company. However, with our tips for choosing a moving company in El Paso, you will be an expert in identifying what services you need and how to choose the mover that is right for you.
1.) Know the Moving Services You Need
Before you begin searching for the best movers El Paso has to offer you need to know what moving services you need.
Every move is different, and your requirements play a role in choosing the best mover for the job. Extra services add up quickly if you are not upfront with a moving representative.
So, what type of move are you planning?
The best El Paso moving companies will always have a representative willing to listen more than try to sell you something. The first step in choosing the best El Paso mover is to outline the services you require and to set a budget.
Ask yourself the following questions:
- Do I require packing services for my household goods?
- Do I have large or bulky items such as a grand piano or gun safe?
- Am I going to need short- or long-term storage throughout my move?
- Do I need my mover to load and unload my belongings?
All the questions listed above involve additional services, expertise and equipment. So, identify what you need and then begin your search.
To stay safe, it’s recommended to choose a full-service mover. Full-service moving companies offer a variety of services that will help cover every aspect of your move.
2.) Conduct Online Research
The internet plays a role in choosing the best El Paso mover for the job. Thorough research will help you compile a list of the best moving companies in El Paso, TX.
After identifying your moving requirements, begin searching for those services online and noting potential movers to hire.
Your search should go beyond Google and other search engine websites.
Refer to 3rd party websites such as the Better Business Bureau, Three Best Rated, HomeAdvisor, Angie’s List, etc., to get an in-depth look at the mover you are considering. 3rd party websites hold moving companies accountable through actual customer reviews and experiences.
3.) Avoid Putting Down a Deposit
When choosing a mover, you want to avoid any company that requires a deposit prior to any of their services.
Asking for a deposit prior to any work being done is a common strategy unreliable moving companies use in scamming customers out of money.
The best movers at most will only ask for a credit card to remain on file, but no other transactions prior to the services being made.
4.) Receive Multiple Estimates
Don’t settle for the one written estimate you receive. When choosing the best mover available, you want to schedule multiple in-home estimates. Doing this goes beyond finding out the potential cost of your move.
When you have potential movers come out to estimate your household goods, take notes of how thorough they are.
Are they thoroughly reviewing each room and closest?
Are they asking the right questions?
Are they taking note of everything?
Poor home inventory practices and methods are red flags. The best mover will want to provide you with the most accurate quote for your move, which brings us to number five.
5.) Avoid Hidden Fees
Tying into your home estimate, you want to choose a mover who you can trust and has the professional touch.
Along with their estimation and outlined services, you should have a clear understanding of how much your overall move is going to cost.
That is why you should stay away from vague contracts and poor estimations. Hiring a mover that is guilty of both is setting yourself up for hidden fees down the road.
Again, the best movers are the ones who are willing to listen and ask questions. As long as you’re upfront with them from the start you will not have any surprises when everything is said and done.
6.) Verify the El Paso Mover’s Credentials
Every reliable El Paso mover should have a license and insurance registered through the FMSCA.
Check to see if the company DOT number or any other license numbers are displayed on their website or online profiles.
Only consider moving companies that are registered with the Department of Transportation. Remember the FMSCA is your guide to moving companies. They will have all the answers you need about a mover.
7.) Has the Company Switched Names?
Name switching is one of the several ways disreputable El Paso moving companies try to avoid negative reviews and claims.
Try to avoid a mover that has a history of switching their company name.
If you’re not too certain, you can track the mover’s history through the Department of Transportation Federal Motor Carrier Safety Administration.
The FMCSA keeps track of all information associated with a licensed moving company and can provide you a complete background check.
8.) Get a Feel for Customer Service
Throughout your search you will probably make a few phone calls to different movers in your area.
While having ongoing conversations with moving representatives or anyone involved with the company, try to get a feel for their customer service.
Ask yourself this:
- Do they answer the phone call immediately when you dial?
- Do you talk to an actual person?
- Are they hesitant to answer your questions?
- Are they upfront with their pricing and services?
- Are they willing to listen more than to sell?
- Do they have a customer first attitude?
Making a conscious effort to get a feel for their customer service prior to choosing them will benefit you in the long run.
The best El Paso movers will always be upfront with you and willing to talk and answer any questions you have prior, during and even after the move is complete.