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Google Reviews

John Ferguson Moving & Storage

4.7

Bei Gold

20:51 12 Jan 19

Good customer service by Mr. Herbert and his team. Setting up the appointment over the phone and moving our furniture was fast. Done it 2 hours. We'll hire them again. Highly recommended. Thank you.read more

Richard Little

03:32 20 Dec 18

I was so wary about hiring a moving company, after having checked out several online, and after receiving a number of estimates. You can read reviews that swing so greatly from “absolutely horrible, DO NOT USE” to “ absolutely the BEST” making it very hard to trust anyone. Let me say that everything about John Ferguson Moving was spot on from first contact to last, my fears could not have been better assuaged. On site visit prior to providing an estimate - which was quoted as “fixed” and “not to exceed”, and follow up that was professional and reassuring. Every person I had contact with was kind, courteous and professional. My move was for a four bedroom home in New Mexico, including a 7’ Steinway Grand Piano, all the way to Mississippi. Timely, reliable and FLEXIBLE...just superb experience from start to finish for me. I would use these guys again without question, and would recommend them to anyone fretting the decision as I did. GREAT JOB.read more

Franklin Stubbs

17:55 15 Dec 18

Rob, Jesus, Richy, Christian, and Sanchez worked well as a team and they all did an excellent job. Everyone had a good attitude and were really respectful. Thank you for your help:read more

Amy Wakefield

01:12 06 Dec 18

Everyone was so great to work with. Movers were friendly and very efficient. Will definitely be using in the future!read more

Samuel StJohn

00:56 22 Nov 18

This is the 3rd time I have used John Ferguson & they have never disappointed me.On this particular move, Rob, Sergio & Jesus were very professional & extremely helpful. They were even able to get a 300lb TV console into a tight spot. Kudos to all 3.read more

Janice Hirschi

04:49 08 Nov 18

Excellent communication from initial reservation to the time of move. On time movers. Very very careful movers. They are cognizant of the home and furniture. I used them twice and would use them again!read more

Julian Jr

02:56 05 Nov 18

Great team of guys had moved me just 5 months prior with no issues at all. They were in contact when they were stuck in traffic and were early the next day! Can't beat that!read more

Lonnie Morgan

18:39 22 Oct 18

Christian and Jose were great with unloading my truck and putting my stuff in my house. They were careful with my things and arranged my furniture where I wanted it. I won't hesitate to use John Ferguson Moving and Storage again.read more

Phoebe Scalf

04:20 16 Oct 18

Hired John's staff two time - One in March 2017, and another in July 2017 - because of the great reviews they got among their peers in El Paso. Both times the actual moving crew was exceptional, but the administration staff (who set up appointment) was a bit lacking. For the move in March, the guy on the phone said he would come to my house to take a look and estimate the size of the truck and so on. Never showed up. I called to inquire and he said he can estimate over the phone and will show up on the moving date. They actually showed up on time with their truck ready to go. The moving guys worked hard and efficient. John later sent another man to help compensate for his administration's mistake, which was greatly appreciated. For the move in July, again, got the same guy on the phone to set up appointment. I was waiting at my storage location at the right date and time, and no one showed up again. Waited 30 minutes then made the call to ask where they were. My appointment was apparently not even on their list for the day. After a bit of explaining, the guy on the phone promised to send over a crew right away, which they did show up, and would give me some discounts on the total for their lacking. 1 hour later into the loading, John sent another man with an extra truck to help speed up the process, which was very nice of him. After finishing off unloading at my new apartment, a different guy from administration staff charged me the price for all the men and two trucks (I didn't ask for the 2nd truck, but they said without it, the total would have been higher because they would have to make 2 trips, so I agree to pay), and refused to give me the discounts they promised. I, again, had to explain myself and the phone call earlier, and he gave me the discount after much reluctant. Overall, their crew is great. Administration staff could use a more organized system in setting up and keeping appointments. About to use them again, since their crew had been heaven-sent to me, this time with a long distance move. Hopefully things will go smoothly this time. Will post update after.****** Review update ******John's staff moved us across the State, about 400 miles, in June 2018. After my first review, the administration man, Marcus, came as one of the crew men and apologized for his fault last times. It was a pleasant surprise to see a business respond to your feedback positively. The crew men loaded our boxes neatly and quickly to their truck and made the drive to out destination. They then proceeded to unload within the same day and finished around 7pm. Also, Rocky who took my call and worked with us a long the move is very efficient and detailed - oriented. I'm now happy with John Furgerson moving and highly recommend them.read more

Paula C

05:07 15 Sep 18

We cannot say enough about the entire staff of John Ferguson Moving and Storage. After calling 4 companies and leaving messages, JFM was the company we chose. Mike and Rocky handle the initial intake and scheduling. Mr. Ferguson himself came out to further discuss our needs in person. Confirmation calls were made to double check our date and time. Raul, Sanchez, and Christian arrived at the agreed upon time and did a quick walk through with me and then got right to work. They worked well as a team and were respectful of one another as well as to our home and belongings. They were a well oiled machine and spent the whole day packing our truck. Raul is an expert packer and left no wasted space. Sanchez (Bear as I called him) and Christian are skilled and conscientious; very polite, energetic workers. The day was extremely hot with no complaints from them. The price was fair. We felt like a weight had been lifted from our shoulders. We would not hesitate to call them again. Thank you John, Raul, Bear (lol), Christian, Mike and Rocky. We appreciated talking and working with each of you!read more

Paula C

05:07 15 Sep 18

We cannot say enough about the entire staff of John Ferguson Moving and Storage. After calling 4 companies and leaving messages, JFM was the company we chose. Mike and Rocky handle the initial intake and scheduling. Mr. Ferguson himself came out to further discuss our needs in person. Confirmation calls were made to double check our date and time. Raul, Sanchez, and Christian arrived at the agreed upon time and did a quick walk through with me and then got right to work. They worked well as a team and were respectful of one another as well as to our home and belongings. They were a well oiled machine and spent the whole day packing our truck. Raul is an expert packer and left no wasted space. Sanchez (Bear as I called him) and Christian are skilled and conscientious; very polite, energetic workers. The day was extremely hot with no complaints from them. The price was fair. We felt like a weight had been lifted from our shoulders. We would not hesitate to call them again. Thank you John, Raul, Bear (lol), Christian, Mike and Rocky. We appreciated talking and working with each of you!read more

Preston Williamson

12:09 14 Sep 18

Extremely professional and efficient. Raul, Sanchez, and Christian provided the best service I could ask for. Well worth the cost as I definitely paid for what I received. I will certainly be using these guys again in the future.read more

Preston Williamson

12:09 14 Sep 18

Extremely professional and efficient. Raul, Sanchez, and Christian provided the best service I could ask for. Well worth the cost as I definitely paid for what I received. I will certainly be using these guys again in the future.read more

Sandra Gandarilla

15:15 30 Aug 18

Joel and Adrian did a fantastic job with our move. We had previously had a bad experience with a moving company that just didn't show up on the day of the move. John's Movers were professional and prompt on their service. Would definitely recommend.read more

Sandra Gandarilla

15:15 30 Aug 18

Joel and Adrian did a fantastic job with our move. We had previously had a bad experience with a moving company that just didn't show up on the day of the move. John's Movers were professional and prompt on their service. Would definitely recommend.read more

Sally Schuster

00:18 20 Aug 18

The guys were very nice. I had them pick up furniture from my house and drop it off at two different locations. Everyone involved said the move went very smoothly. I highly recommend John Ferguson Movers!read more

Sally Schuster

00:18 20 Aug 18

The guys were very nice. I had them pick up furniture from my house and drop it off at two different locations. Everyone involved said the move went very smoothly. I highly recommend John Ferguson Movers!read more

Patty Woods

13:22 26 Jun 18

First of all I was impressed because unlike the other companies I tried to call someone answered the phone very promptly and professionally. Two very polite young men, Angel and Christian showed up exactly when they said they would bright and early! They spent the whole day moving us and were very, very conscientious. Very polite, very energetic. I feel like the moved us for a fair price and they worked very hard on one of the hottest days of summer. Thanks so much guys!read more

Patty Woods

13:22 26 Jun 18

First of all I was impressed because unlike the other companies I tried to call someone answered the phone very promptly and professionally. Two very polite young men, Angel and Christian showed up exactly when they said they would bright and early! They spent the whole day moving us and were very, very conscientious. Very polite, very energetic. I feel like the moved us for a fair price and they worked very hard on one of the hottest days of summer. Thanks so much guys!read more

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